Refund, Cancellation & Consultation Policy
Website: nursiphy.com
Last Updated: 08 January 2026
Overview
At nursiphy.com, we provide medical-related service facilitation including but not limited to consultation assistance, appointment booking, healthcare support services, and professional service coordination.
Due to the sensitive and time-bound nature of medical and healthcare-related services, all payments made on this website are governed by the policy mentioned below. By using our services and making a payment, you agree to this Refund, Cancellation & Consultation Policy.
Consultation & Service Nature
All services offered on nursiphy.com are service-based, not physical products.
Services may include online/offline consultation assistance, scheduling, healthcare coordination, or professional service facilitation.
Once a consultation or service process has started, it is considered initiated and non-reversible.
Cancellation Policy
Cancellation requests are accepted only before the service or consultation process has started.
Once the consultation is scheduled, initiated, or delivered (partially or fully), cancellation will not be permitted.
Cancellation requests must be sent in writing to our official support channel.
Refund Policy
Refunds are not applicable once a service or consultation has been initiated, completed, or partially delivered.
Refunds may be considered only in the following cases:
Duplicate payment
Payment debited but service not initiated due to technical error
Service cancellation approved by nursiphy.com before initiation
Approved refunds will be processed within 7–10 working days to the original payment method.
No Refund Situations
Refunds will not be provided in the following situations:
Change of mind after payment
Delay caused by incomplete or incorrect information provided by the user
Dissatisfaction with consultation outcome or professional opinion
Missed appointments or unavailability from the user’s side
Services already rendered or initiated
Consultation Disclaimer
nursiphy.com acts as a service facilitator and does not guarantee medical outcomes.
Medical advice, diagnosis, or treatment decisions are the responsibility of the respective healthcare professionals.
Consultation outcomes may vary depending on individual cases.
Payment Disputes & Chargebacks
Any chargeback or payment dispute raised without contacting nursiphy.com first may lead to permanent suspension of services.
We strongly recommend contacting our support team for resolution before approaching the payment gateway or bank.
Service Modification
nursiphy.com reserves the right to modify, reschedule, or cancel services due to unavoidable circumstances, technical issues, or compliance requirements.
In such cases, a suitable resolution or refund (if applicable) will be provided as per our policy.
Contact Information
For any questions regarding this policy, refunds, or cancellations, please contact us through our official support channels available on nursiphy.com.
Policy Acceptance
By using our website and completing a payment, you confirm that you have read, understood, and agreed to this Refund, Cancellation & Consultation Policy.